Business

The term VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity and was first coined in the early 1990s. It was initially introduced by Herbert F. Barber as a concept for strategic business management, but it also reflects the problems currently facing managers across the world. Businesses are operating in extremely uncertain times. Business leaders are […]

Only a tiny percentage of people click on online adverts. Businesses can spend a fortune on online advertising, which is all well and good for large international corporations with huge budgets. However, small and medium-sized businesses might be better off using their online marketing budget in a different way. Here is how. Optimise your website […]

Section 3 of the Finance Act 2021 inserted a new provision at section 114A of the Taxes Consolidation Act 1997 (TCA) in respect of Remote Working Relief (RWR), which provides income tax relief for remote workers on relevant expenses incurred in the performance of the duties of his or her employment while working from home. […]

Bookkeeper/Accounts Assistant The key responsibilities are as follows: Maintaining bookkeeping records for clients. Preparation of VAT returns Assisting the payroll manager in the preparation of weekly and monthly payroll for small and large enterprises Preparation of accounts for sole traders, partnerships and small companies; Assisting the tax team with income tax and corporation tax compliance; […]

Being a client-centric firm is crucial because the customer should be at the centre of everything in business. Being a customer-centric business means that the customer is the focal point of all decisions related to delivering products, services and experiences to create customer satisfaction, loyalty and advocacy. Customer empathy is key to creating a client-centric […]

What is design thinking? Innovation is key to the success and growth of any business. Design thinking is based on designer’s workflows for mapping out the stages of a design. However, it can be used as a standardised innovation process to help develop creative solutions to problems in any business. Design thinking became popular thanks […]

At first glance, it’s often easy to dismiss a customer journey as being something very simple – you offer a product or service, and the customer buys it. However, the customer journey is often incredibly complex. The shift to e-commerce has redefined customer expectations. Customers expect to be able to order almost anything online and […]

What can businesses learn from car manufacturing giant Toyota? Well, The Toyota Way is a set of principles and behaviours that are key to the firm’s managerial approach. The Toyota Way is supported by two main pillars – continuous improvement and respect for people. The management team at Toyota are taught to never be satisfied […]

Inflation is running at an all-time high. How can businesses support their employees through these difficult times? Businesses around the world have managed their way through formidable challenges due to the pandemic, and now they must contend with inflation. Inflation is running at a 40-year high and this puts upward pressure on salaries. To hold […]

Klarna is an innovative payments company based in Sweden. It was started in 2005 by three students and offers payment solutions for businesses and consumers. Klarna offers “buy now, pay later” payment plans for both online and in-store purchases through its mobile app. Klarna is particularly well known for its “Pay in 3” payment plan […]