Picture of the office

The office is evolving and will never be the same again

The requirement to work from home was lifted in January but the office is still less than full. Across the UK, the shift to agile or hybrid working has reduced the office space requirements of many companies. Businesses are rethinking the office and repositioning it as a place to connect with colleagues, encourage face to […]

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Customer engagement as man pays for item on laptop

How to develop your customer engagement strategy

Looking to develop a successful customer engagement strategy? Here is everything you need to know. Customer engagement is earned through trust and over time. Customer engagement is all about attracting and influencing customers in order to capture and retain their attention. Good communication is the foundation of any customer engagement strategy. As more and more […]

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Taxation of couriers

Taxation of couriers – here is all your need to know

Unsure of the details involved in the taxation of couriers? Here is all you need to know. Are couriers employed or self-employed? In order to determine the employment status of a courier (whether he or she is employed or self-employed) it is necessary to examine each case by reference to case law and the Code of […]

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Picture of a mic and a computer

Turn the mic on: Why podcasts are a growing marketing tool

Podcasts have grown in popularity and businesses can capitalise on this – here is how they can be used as a marketing tool  Podcasts are audio series’ that are available online. The concept is similar to a radio show. Listeners can subscribe to specific podcasts, download episodes as they become available and listen to them […]

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Man in suit holding his hand out

How to build a better sales culture in your firm

Looking to create a better sales culture in your business? Here is how to do just that. Sales are the lifeblood of any business. In the current, ultra-competitive business environment, building your sales capability has never been more important. Creating an effective sales culture involves a lot more than giving people aggressive sales targets and […]

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Woman with head in hands looking like she is experiencing stress at work

How to successfully manage stress at work

Feeling under pressure? Here is how to manage stress at work Work-related strain is an increasing area of concern, which is why managers and employees should learn how to manage stress at work more effectively. The Covid-19 pandemic has exacerbated work-related stress as many of us have had to suddenly shift to new ways of […]

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3 workers sitting at a desk with sheets on top

Follow the Leader: 5 of the best management tips for 2022

Great managers build great businesses – here are some top management tips to help you become a better boss in 2022. A goal without a plan is just a wish Good managers create a business plan every year and communicate that plan with their team. It’s important to keep your team informed of project goals, […]

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Business team sitting together with laptops and notebooks in front of them

How businesses can train their teams of people more effectively

How can businesses train their teams of people more effectively? Businesses that invest in training their team enjoy greater employee retention and the right training can also have a positive effect on your profit margins. To build a high performing organisation, you need to plan for sustained learning. Providing the training is one thing, but […]

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pictures of three types of crypto currencies

Should your business start accepting crypto payments?

With the growing popularity of crypto currencies, some businesses have started to accept crypto payments. In simple terms, cryptocurrency is a form of digital money. It can be used for online transactions and is designed to be secure. The most common crypto currencies are Bitcoin and Ethereum, but there are many more available. Crypto currencies […]

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Small gold balloons spelling out 2022

New year, new opportunities: The key business trends for 2022

The world is changing fast and businesses are having to adapt accordingly. Businesses across the world have been grappling with rapid transformation because of changes to working practices, shifts in buyer behaviour and ongoing economic uncertainty. The way we work is evolving In the last 18months, the shift to agile or flexible working has been […]

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