Business

Dealing with customers correctly is vital to any business – here is how to respond to customer complaints effectively.  In today’s hyper-connected world, it’s never been easier for customers to complain. No matter how good your business is, there will always be a small number of people who aren’t happy with what you do. Put […]

The main highlights to note from the Finance Bill 2021 Digital Gaming Tax Credit Announced initially as part of the Governments Budget speech last year, more details on the specifics of a new Digital Gaming tax credit were released as part of Budget 2022. The aim of the tax credit is to improve employment growth […]

The success of a team relies on its leader being able to effectively delegate and give clear direction. Successful leadership lends itself to those who have mastered the art of direction. Their communication skills tend to be top notch and they are effective delegators. In today’s world of remote work, increasing reliance on technology and […]

If your enterprise goes through a tough period, it may be time to pivot your business strategy. You see, necessity is the mother of all invention. Many firms have had to pivot their business strategy due to the current market conditions. In order to pivot your strategy, you will need to start by doing your […]

Supporting your team through turbulent and stressful times. After dealing with the effects of the pandemic for over a year, it has never been more important to manage mental health in the workplace. Many people are feeling isolated working from home, while others are struggling to manage family responsibilities alongside the demands of their day […]

In the current environment, customer relationship management is key. In order to develop valuable, long-term relationships with your customers you need to move the interaction from being purely transactional in nature to something longer term. Winning new customers when you can’t go out and meet people is challenging to say the least. In addition, repeat […]

Conscious leadership is bringing your whole self, with total awareness, to your role as a business leader. Conscious leadership requires authenticity – to be a conscious leader you must be who you really are. Conscious leaders focus on the “we” rather than the “me” and focus on creating a culture of trust, care and positive […]

If you want to start selling your products or services online, Shopify provides the perfect platform to do so. Shopify is an e-commerce platform that provides businesses with the tools to create an online store. It is an incredibly popular platform and is used by over 1 million businesses worldwide. Shopify provides a lot of […]

The benefits of a more diverse and inclusive organisation are clear, but how do you actually go about implementing a diversity and inclusion strategy? Businesses are more focused on diversity and inclusion (D&I) than ever before. A McKinsey research report from 2018 shows that greater diversity in the workforces results in more profitable organisations. Here […]

If you’re looking for a business loan up to €25,000 to fund your business, then maybe Microfinance Ireland can help. To be eligible for an MFI business loan, you need to have: your business is registered and operates in the Republic of Ireland a commercially-viable business proposal less than 10 full-time employees annual turnover of […]