Business
All you need to know about the EWSS Eligibility Review Form (ERF)
Revenue has introduced a new requirement for employers to submit a monthly EWSS Eligibility Review Form (ERF) Finance (Covid-19 and Miscellaneous Provisions) Act 2021 extended the Employment Wage Subsidy Scheme (EWSS) to 31 December 2021 and changed the comparison periods for determining eligibility for EWSS for pay dates from 1 July 2021. Simultaneously, Revenue introduced a […]
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Protecting your business against fraud has never been more important
Protecting your business against fraud has never been more necessary. Why? Because instances of fraud have increased during the pandemic and you need to mitigate the risks. Throughout the Covid-19 pandemic, businesses have experienced an increase in the level of fraudulent activity. Many firms have moved their business activities online and with more employees now […]
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How to successfully close a deal in business
To close a deal in business is arguably the most important part of the sales cycle. Your firm might have a database full of potential leads, your products and services could be the best in your market sector but if you can’t close a sales deal, then your business development and marketing efforts will be […]
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How to respond to customer complaints effectively and in the right way
Dealing with customers correctly is vital to any business – here is how to respond to customer complaints effectively. In today’s hyper-connected world, it’s never been easier for customers to complain. No matter how good your business is, there will always be a small number of people who aren’t happy with what you do. Put […]
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How to respond to customer complaints effectively and in the right way
Dealing with customers correctly is vital to any business – here is how to respond to customer complaints effectively. In today’s hyper-connected world, it’s never been easier for customers to complain. No matter how good your business is, there will always be a small number of people who aren’t happy with what you do. Put […]
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The most important highlights from the Finance Bill 2021
The main highlights to note from the Finance Bill 2021 Digital Gaming Tax Credit Announced initially as part of the Governments Budget speech last year, more details on the specifics of a new Digital Gaming tax credit were released as part of Budget 2022. The aim of the tax credit is to improve employment growth […]
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The key to successful leadership is delegation and communication
The success of a team relies on its leader being able to effectively delegate and give clear direction. Successful leadership lends itself to those who have mastered the art of direction. Their communication skills tend to be top notch and they are effective delegators. In today’s world of remote work, increasing reliance on technology and […]
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Has your business been struggling? It may be time to pivot your strategy
If your enterprise goes through a tough period, it may be time to pivot your business strategy. You see, necessity is the mother of all invention. Many firms have had to pivot their business strategy due to the current market conditions. In order to pivot your strategy, you will need to start by doing your […]
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Mind your mind: How to manage mental health in the workplace
Supporting your team through turbulent and stressful times. After dealing with the effects of the pandemic for over a year, it has never been more important to manage mental health in the workplace. Many people are feeling isolated working from home, while others are struggling to manage family responsibilities alongside the demands of their day […]
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The basics of customer relationship management
In the current environment, customer relationship management is key. In order to develop valuable, long-term relationships with your customers you need to move the interaction from being purely transactional in nature to something longer term. Winning new customers when you can’t go out and meet people is challenging to say the least. In addition, repeat […]
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