To close a deal in business is arguably the most important part of the sales cycle. Your firm might have a database full of potential leads, your products and services could be the best in your market sector but if you can’t close a sales deal, then your business development and marketing efforts will be […]

Many disputes between employees and employers concerning the infringement of employees’ rights and entitlements or employers’ obligations to employees are settled by agreement without referral to a ‘relevant authority’.  A payment made under such an agreement may qualify for exemption from income tax where all of the following conditions are met: The agreement in settlement […]

Dealing with customers correctly is vital to any business – here is how to respond to customer complaints effectively.  In today’s hyper-connected world, it’s never been easier for customers to complain. No matter how good your business is, there will always be a small number of people who aren’t happy with what you do. Put […]

Dealing with customers correctly is vital to any business – here is how to respond to customer complaints effectively.  In today’s hyper-connected world, it’s never been easier for customers to complain. No matter how good your business is, there will always be a small number of people who aren’t happy with what you do. Put […]

Feeling the pinch with the rising cost of living in Ireland? Find out more about the new package of measures put in place by the government. The Minister for Public Expenditure and Reform, Michael McGrath T.D., and the Minister for Finance, Paschal Donohoe T.D., announced a suite of policy measures designed to support households to […]