Protecting your business against fraud has never been more necessary. Why? Because instances of fraud have increased during the pandemic and you need to mitigate the risks. Throughout the Covid-19 pandemic, businesses have experienced an increase in the level of fraudulent activity. Many firms have moved their business activities online and with more employees now […]

To close a deal in business is arguably the most important part of the sales cycle. Your firm might have a database full of potential leads, your products and services could be the best in your market sector but if you can’t close a sales deal, then your business development and marketing efforts will be […]

Many disputes between employees and employers concerning the infringement of employees’ rights and entitlements or employers’ obligations to employees are settled by agreement without referral to a ‘relevant authority’.  A payment made under such an agreement may qualify for exemption from income tax where all of the following conditions are met: The agreement in settlement […]

Dealing with customers correctly is vital to any business – here is how to respond to customer complaints effectively.  In today’s hyper-connected world, it’s never been easier for customers to complain. No matter how good your business is, there will always be a small number of people who aren’t happy with what you do. Put […]

Dealing with customers correctly is vital to any business – here is how to respond to customer complaints effectively.  In today’s hyper-connected world, it’s never been easier for customers to complain. No matter how good your business is, there will always be a small number of people who aren’t happy with what you do. Put […]