sustainable leadership

Situational leadership and how it can improve your management skills

The approach that you take to managing your business often needs to change and adapt to changing circumstances.

Situational leadership is a flexible and adaptive approach to managing teams, emphasising that there is no single best way to lead a team of people. The situational leadership model argues that effective leadership depends on the specific situation and the needs of the individuals involved.

Leaders must adjust their style based on the maturity, competence, and motivation of their team members, as well as the nature of the task at hand.

The model identifies four primary leadership styles. The first is Directing (Telling), where the leader provides clear instructions and closely supervises tasks. This style is most effective when team members are inexperienced or lack the skills to perform tasks independently.

The second style is Coaching (Selling), which combines direction with encouragement and support. The leader explains decisions and offers feedback, which is useful when team members have some competence but still require guidance and motivation to build confidence.

The third style, supporting (participating), involves the leader sharing decision-making responsibilities with the team and providing support as needed. This approach is effective when team members are competent but may need encouragement or assistance to fully take ownership of their tasks.

Finally, the Delegating style is used when team members are highly competent, motivated, and confident. The leader grants them autonomy to make decisions and take responsibility for their tasks with minimal supervision.

Situational leadership recognises that effective management is not one-size-fits-all. Instead, it requires a dynamic approach, tailoring leadership styles to the specific circumstances and readiness of the team, thereby optimising performance and helping to achieve organisational goals.

By adjusting leadership styles based on the development level of employees, managers can support their growth and development more effectively.

For example, a supportive approach can help team members build their skills and confidence while delegating tasks can empower experienced employees to take on more responsibility.

Read more: The power of a story: How storytelling can enhance a brand

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