Confirmation bias is a cognitive bias where individuals tend to search for, interpret, favour, and recall information that confirms their existing beliefs or hypotheses. Essentially, it’s the tendency to selectively perceive information in a way that reinforces one’s preconceptions or hypotheses, while disregarding or downplaying contradictory evidence. This bias can influence various aspects of decision-making, […]

Data is a valuable business asset. The data economy represents a fundamental shift in how businesses and societies operate, with data emerging as a critical asset driving economic growth, innovation, and transformation across various sectors and industries. As ever-larger volumes of data are created, businesses can develop new insights into consumer behaviour and emerging market […]

The 9-box grid segments employees into 9 groups based on two dimensions – performance and potential. The purpose of the matrix is to align talent management and development initiatives to where they add the most value. When making talent management decisions, it is important to consider how well particular employees perform today and how well […]

Being an empathetic listener is an important aspect of being a manager – here is why. Effective leadership in business requires more than just giving orders or making decisions. It involves understanding and connecting with employees on a deeper level, which is where empathetic listening comes into play. As a manager, developing empathetic listening skills […]

The General Data Protection Regulation (GDPR) impacts businesses worldwide. GDPR mandates stringent requirements governing the processing of personal data, emphasising transparency, accountability, and individual’ rights. Businesses must grasp the fundamental principles and obligations outlined by GDPR to align their practices accordingly. Conducting a Data Audit A critical first step for businesses is conducting a comprehensive […]